Refunds

Return Policy
GoGreenBamboo offers a 30 day money back guarantee, less shipping costs.

In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

Backorder Policy
Some items may be temporarily out of stock. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

Shipping Policies
We ship all items by Canada Post.
Shipping rate within Canada is $12 Canadian up to 1 lb . For shipping costs to Nunavut, NWT and Yukon, please contact info@gogreenbamboo.com.

Shipping rate to USA is $15 Canadian up to 1 lb.

For orders over 1 lb additional shipping charges may apply.

In-stock orders generally ship within 3 business days.

Damaged Goods Policy
If your item is damaged upon receipt, please contact us for a replacement.

Earth Hour Savings!

Earth Hour March 27th 2010 - remember to switch off your lights at 8:30pm local time!

For 10% off Site-Wide, Enter Coupon Code: GREEN10 at Checkout

Coupon Expires: March 31st 2010

Allow 6 to 12 business days for delivery to major centres in the USA.

Allow 2 to 7 business days for delivery to major centres in Canada.

Please contact info@gogreenbamboo.com if you have any questions.